Usaton (Zhongshan) Electrical Appliances Co., Ltd.

  To provide superior after-sales service, Usaton took the lead in setting up 24h service line in the industry to satisfy customers with round-the-clock and door-to-door services. Sticking to the policy of "Sincere Service, Increasing Perfection”, Usaton people respond swiftly, act promptly and contribute customers “Five Free Services”: free design consultation and installation drawing, free installation and debugging, free added special line, free regularly return visit, and free maintenance of the turnaround machine.
  With nearly 2,000 after-sales service staff, Usaton has set up service network in more than 200 cities including Beijing, Shanghai, Guangzhou, Changsha, Wuhan, Chongqing, Chengdu, Nanjing, etc. Attaching importance to the after-sales service, Usaton conducts strict training to all its after-sales service staff and has high requirements about their professional knowledge and skills. Unifying the training, uniform and service standards, Usaton adopts the most advanced service management system to ensure the service quality.